Thursday, 23 April 2015

One more victim of PNB Metlife Fraud


Link:
http://www.consumercourt.in/life-insurance/128640-fraud-done-pnb-metlife-changing-maturity-period-5-years-7-years-without-permission.html

Open letter to PNB Metlife

Case of PNB Metlife Jaipur

Because PNB Metlife's agents will do anything for their targets, they are committed towards their job.

Because PNB Metlife has a Met endowment saving plan, it's like invest for 5 years, every year 30 thousand and you will get around 2.3 lacs (including 100 % bonus on term amount) at the end of five years. But when it comes to you as a document it's a policy of 10 years with assured amount of 3 lacs at the end of 10 years.

I got a call in February 2014 about this saving plan in which the customer service executive told me about the plan that i will get around 2.3 lacs at the end of five years after investing 30 K per annum for 5 years. Then i had a discussion with their insurance manager Mr. Pradeep Singh Tanwar at my residence in Jaipur the guy talked very sweetly just like the way their company trained him. Before the meeting was scheduled a confirmation call also came from Metlife that said that you agree with all the returns as mentioned by us and i said yes please schedule the meeting. After meeting i gave him a 30 K cheque and he left after taking a few signatures, he said all details will come in your policy document and you can cancel the policy within 15 days if you don't find policy good. After 3-4 days i again got a call from PNB Metlife saying that if you get a call from our side for policy confirmation then say that your policy tenure is 10 years, i said, why?, if my policy is for 5 years then what is the problem, he said "Sir officially in documents it's 10 years but you can surrender your policy after 5 years so it's same thing" i said ok, Then after policy document came it had information like  Policy term 10 years with assured amount of 3 lacs at the end of 10 years. Then i called insurance manager, i call him Target Manager Pradeep Singh, he said that see on page second, you will see that minimum policy term is 5 years, i said ok, i trusted him because it's PNB and it's Metlife. After many days when 15 days of policy cancellation left i got a call from PNB Metlife, they said that do you need any information regarding your policy sir? i said yes, can you please confirm my return if i surrender my policy after 5 years, he said around 1 lac 5 thousand, i said what?. I was shocked!!!

Then i again called that manager and he said "don't worry sir your amount is safe and you will get the promised returns, these people are just agents, they are my juniors they don't know anything, they don't have updated info, i am insurance manager i know everything"

Wow!!! I was impressed by his leadership

But still i trusted him because it's PNB and It's Metlife

Then in July i again got a call, this time the PNB Metlife mouth organ says that as i already have a policy i will get a benefit, "you are our premium customer", I said "great", he said "if you take the same Met Endowment Saving Plan then you can withdraw after one installment after the end of one year and you will get your amount with 11 percent interest just like FD". I said "this deal seems fine it will not be any problem for me to give one time payment of 30 thousand". Then the same Insurance Manager Pradeep Singh Tanwar came with his shit and said that you will not be able to withdraw after one year, i said "if it will not work this way then it will not work for me, you can go i don't need this policy", then he called his juniors and asked them about policy details, this time juniors came out as more intelligent, they said something to him and he said yes you can take this benefit from this policy, as it's your second policy. I said then do it!

I trusted them because it's PNB and it's Metlife

Then i went to PNB Metlife's office, there i asked a guy to teach me about my second policy and he said that there is no such provision for "withdrawal after 1 year", it's is a regular policy and you can surrender it after 5 years and then you will get 1 lac 5 thousand rupees. I said to myself why i trusted these people, what kind of brand they are, SHIT!!

Then this year i contacted insurance manager Pradeep Singh Tanwar and told him my condition when time for my second term payment in on 26 May was reaching: "my mother is a widow, i am the only person earning in my family, i cannot afford to waste money this way, i have responsibility of my brother and my whole family, please help me, i trusted you, please cancel this policy" He said, "There is an idea, you can do an FD for your mother for 30 thousand then we will attach documents like your father's death certificate etc. and then in June we will apply for the cancellation for your second policy by mentioning financial problems you have, so they will take out your records and then will come to know that your mother already have a policy so they will feel that you have real problem and you might cannot invest more and then they will cancel your policy"

Then he again Invested that money in Metlife Endowment Saving Plan!!!Shit!!! Shit!!!

I don't care about those insurance managers but i believed in you PNB Metlife

I cannot sue you because your lawyers are like devils!

It feels like i lost my hard earned money, it was my saving of 2 years and if i continue giving 30 thousand every year then what i will achieve loss of interest and loss in principle amount, no gain and a lot of pain!

i applied for policy cancellation but you people rejected

If you can give my money back i will appreciate if not then i will continue making everybody aware about the mistake i did by investing in Metlife, everywhere and you cannot stop my voice...

I can share my policy nos. anyday


Nitesh Sharma


Policy nos. 
1.  21340440 (Nitesh Sharma)
2.  21291756 (Nitesh Sharma)
3.  21519932 (By my mother's name: Pratibha Sharma)

Contact id: nsnitesh74@gmail.com